ERP and BPM solutions have enabled companies to support and control structured business processes and rule-based standards. These tools allow to efficiently execute transactions and provide their maximum benefits when activities of a working group can be totally automated.

However, the vast majority of users do not work in this way: knowledge workers cannot always operate in a standard environment and need to define activities, evaluate processes and make operational decisions based on their intimate knowledge of the work process and the context in which they are moving.

It is estimated that more than 50% of business processes today are carried out using unsuitable tools such as e-mail and spreadsheets. Levelling, disorder, redundancy, and above all blurring of responsibilities, are the risks faced by those who ignore unstructured information and horizontal processes.

The relationships between people collaborating in the working environment are governed by processes that cannot be mapped in advance and that are difficult to associate with agreed procedural mechanisms. Is it possible to model, manage and track these processes without limiting the innate need for flexibility and agility?

Yubik is the answer to this question.